Design Officer

• Full-time, permanent opportunity
• High-performing, respected organisation in convenient Sydney CBD location
• Flexible hybrid working environment (3 days working from home)
• Grow your skills with comprehensive training and development

Looking for a career move where you can make a difference?
At EWON, we provide consumers with independent, free, informal dispute resolution services in the energy and water sectors. We strive to achieve fair and reasonable complaint outcomes, and our vision is for all NSW people to have equal and affordable access to energy and water products and services. Joining our team offers a unique career experience in a dynamic and rewarding environment.


About the Role
The Design Officer creates visually appealing and impactful designs for a variety of EWON communications materials, including annual reports, factsheets and brochures (including printed material), social media content and digital campaigns, PowerPoint presentations, web content and email templates.
The position is responsible for maintaining EWON’s visual identity and supporting its overall communications function through creative and impactful design. This role produces high-quality materials for digital platforms, ensuring complex information is presented in an engaging and accessible way.


Key Accountabilities

• Develop creative concepts and design EWON’s Annual Report in collaboration with the Communications Lead.
• Design and produce newsletters, reports, and other publications for both print and online formats.
• Design visual assets for social media and digital campaigns, including images, infographics, and video content.
• Assist with the maintenance of online platforms, ensuring content is accurate, refreshed, and aligned with best practice.
• Provide design and communications support across EWON, including developing visually compelling presentations, management and maintenance of Microsoft templates, and ensuring EWON’s style guide is consistently applied across all platforms.

Required Skills and Experience

• Qualification in Graphic Design or Graphic Arts with significant experience in a similar role.
• Proficiency in graphic design tools including core Adobe Creative Suite (Photoshop, Illustrator, InDesign), Canva, as well as Microsoft 365, including Dynamics 365 for email campaigns.
• Strong understanding of typography, layout, and visual hierarchy.
• Ability to translate complex data into clear, engaging visuals such as infographics, reports, and presentations.
• Proven experience applying branding and style guidelines to maintain a consistent corporate identity across all platforms.
• Highly organised, detail-oriented, and able to work collaboratively and autonomously in a fast-paced, outcomes-focused environment.
• A creative, innovative thinker with excellent communication skills and a strong alignment to values-based culture.

What we can offer you

• Access to a wide range of flexible working options including working from home and a flexible time-off program.
• Additional leave benefits including birthday leave and 12 days annual sick/carer’s leave.
• Life and salary continuance insurance.
• Ongoing professional development and career growth.
• An exciting wellbeing program with extensive offerings.

Applications
If you are ready to take the next step in your career and become part of our dynamic team, then we'd love to hear from you.
To apply, please visit the recruitment portal on our Careers page. Your application should include:

• a current resume
• a cover letter outlining why you are interested in the role, and how your skills and experience meet the Essential and Desirable requirements set out above.

Interested but need more information?
To find out more about working at EWON and to view the position description, visit our website: www.ewon.com.au.

Applications close Sunday 7 December 2025.


EWON Equal Opportunity Statement
At EWON we are committed to an inclusive culture and continue to strive for diverse representation that reflects the communities in which we work, and in which our members operate.
The diversity of our people is one of our greatest strengths and an inclusive workplace enables us to deliver more sustainable solutions for our people, customers, members and communities.
We welcome and encourage applications from all gender identities, disabilities, ages, religions, ethnicities and cultures.
We provide appropriate assistance for candidates with disabilities or special needs throughout the recruitment process upon request.

• Applications from agencies will not be considered at this time.
• Please note that only shortlisted applicants will be contacted.